Shipping & Delivery
How long will it take for your order to arrive?
This table is a guide-only, if you're needing your order urgently, please upgrade to express shipping, or contact our team by emailing email@example.com
|Adelaide||1 to 3 business days|
|Albury||1 to 2 business days|
|Bendigo||1 to 4 business days|
|Brisbane||Same or next business day|
|Bundaberg||1 to 2 business days|
|Cairns||1 to 3 business days|
|Canberra||1 to 2 business days|
|Central Coast||1 to 2 business days|
|Coffs Harbour||1 to 2 business days|
|Darwin||3 to 5 business days|
|Geelong||1 to 3 business days|
|Gold Coast||Same or next business day|
|Hobart||3 to 7 business days|
|Launceston||3 to 7 business days|
|Mackay||1 to 2 business days|
|Maryborough||1 to 2 business days|
|Melbourne||2 to 3 business days|
|Newcastle||1 to 2 business days|
|Northern Rivers||1 to 2 business days|
|Perth||7 to 10 business days|
|Port Macquarie||1 to 2 business days|
|Rockhampton||1 to 2 business days|
|Sunshine Coast||1 to 2 business days|
|Sydney||1 to 2 business days|
|Toowoomba||Same or next business day|
|Townsville||1 to 3 business days|
|Wollongong||1 to 2 business days|
- We offer FREE express shipping in Australia on all purchases over $89.00.
- We know you’re eager to receive your purchase and our aim is to dispatch orders received before 12pm on the same business day. All orders will be dispatched no later than 2 business days after you place your order, unless there's a delay in making your item(s), if this is the case, we'll be in touch.
- All deliveries are sent via Sendle (Fastway, Couriers Please), or Australia Post. All orders can be tracked on line and need to be signed for at time of delivery.
- For Express post orders you must have placed your order by 12pm AEST business days, to guarantee your order will leave the same day. Orders received later than this we will endeavour to send out the same day, however, it is not guaranteed.
*Express deliveries by Australia Post next business day delivery are to most addresses within the Australia Post delivery network, however, are not guaranteed. For more information on delivery times outside of this network you can check online at http://auspost.com.au/personal/next-business-day-delivery-networks.html.
- Please make sure someone is at the address provided during business hours to receive delivery. If there is no one at the address Fastway Couriers, Couriers Please, or Australia Post will leave a collection card and your parcel will need to be collected from your local post office or contacted for re-delivery.
- We charge a $10 flat fee on all International deliveries and cannot deliver to PO boxes. We use Australia Post International Satchels for all International shipping and delivery generally takes 7-10 business days depending on the country it is being sent to.
- After ordering online, you will receive an email confirmation containing your order details. A confirmation email will also be sent with a tracking number when your order is dispatched.
- Products will be sent to your address nominated by you as part of the check-out process on our Website. You are responsible for ensuring that your nominated address details are correct.
- Deliveries may be totally or partially suspended during any period in which we or our carriers may be prevented or hindered from delivering by any circumstances outside of our reasonable control, including but not limited to strikes, lock-outs, stock shortages, accidents, breakdowns of plant or machinery, storms, adverse weather, pandemics or epidemics, acts of public authorities, floods and other acts of God.
- The risk in Products purchased from us will pass to you upon dispatch to our nominated carriers. This means that you are responsible for insuring the products which you purchase from us during transit, if you so wish.